Terms and conditions

These Terms and Conditions ("Agreement" or "Terms") govern your use of Winairlines Casino ("Casino," "we," "us," or "our"), a gaming platform operated by Winairlines Casino N.V. ("Operator"). By accessing, browsing, registering for an account, playing games, making deposits, or withdrawing funds on our website (the "Platform" or "Site") and/or through the mobile application (the "App"), you agree to be bound by these Terms. If you do not agree with any provision of these Terms, please refrain from using our services.

1. ACCEPTANCE OF TERMS

By registering for an account, accessing the Platform and/or App, or making a deposit, you acknowledge that you have read, understood, and agreed to be bound by these Terms. You represent that you are at least 18 years old (or the age of majority in your jurisdiction) and capable of forming legally binding contracts.

2. GAMING LICENSE

The Operator is licensed under the laws of Curaçao and holds multiple OGL licenses issued by the Curacao Gaming Control Board. We operate under an offshore license, which allows us to provide gaming services to international players.

3. ACCOUNT REGISTRATION AND SECURITY

To register for an account, you must provide accurate, complete, and up-to-date information about yourself. You are responsible for maintaining the confidentiality of your account login credentials and ensuring that no unauthorized person uses or accesses your account. We recommend using strong passwords and enabling two-factor authentication to secure your account.

4. DEPOSIT AND WITHDRAWAL TERMS

You must comply with all applicable laws and regulations regarding deposits, withdrawals, and gaming activity on our Platform. Deposits are made through various payment methods as specified on the Site. Withdrawals will be processed in accordance with our withdrawal policies. We may request additional documentation to verify your identity before processing a withdrawal.

5. GAME RULES AND PAYMENT PROTOCOL

All games offered by us are governed by specific rules and conditions, which can be found on the respective game pages or through the help function. You must familiarize yourself with these rules before playing any game. We reserve the right to modify or remove games from our Platform at any time.

6. WAGERING REQUIREMENTS

Certain bonuses, promotions, and rewards may be subject to wagering requirements, which are clearly outlined in their respective terms and conditions. You must comply with these requirements before withdrawing funds related to such offers.

7. RESPONSIBLE GAMBLING

We encourage responsible gaming practices and provide tools to assist you in managing your gaming activity:

• Deposit Limits: Set daily, weekly, or monthly deposit caps.
• Time-Outs: Temporary session suspension (1 hour to 7 days) or cool-off period (24-hour account lock).
• Self-Exclusion: Temporary (definite period: 1 week to 6 months) or permanent (indefinite self-exclusion).

8. PROBLEM GAMBLING SUPPORT

If you or someone you know has a problem with gaming, please refer to the list of support organizations provided on our Site.

9. DATA PROTECTION AND PRIVACY

We collect and process personal data in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR). You consent to us collecting, storing, and using your data for the purpose of providing gaming services, conducting market research, and promoting offers from our partners.

10. ACCOUNT TERMINATION AND SUSPENSION

We reserve the right to terminate or suspend your account at any time, without notice, if we suspect that you have engaged in fraudulent activity, money laundering, or other prohibited behavior.

11. LIMITATION OF LIABILITY

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to these Terms or your use of the Platform and/or App, including but not limited to:

• Loss of profits, revenue, business opportunities, goodwill, or anticipated savings.
• Loss of data, software, hardware, or other property.

12. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of Curaçao, without giving effect to any principles of conflicts of law. Any disputes arising out of or related to these Terms shall be resolved through binding arbitration conducted in accordance with the Rules of the Curacao Arbitration Court.

13. CHANGES TO TERMS

We reserve the right to modify or update these Terms at any time, without notice. Your continued use of our Platform and/or App after such modifications will constitute your acceptance of the revised Terms.

By using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.